Marriott’s Your Choice or Green Choice program offers guests points or incentives to forgo the daily housekeeping service which is included in the price of the room.
Guests may believe they are making a choice to help the environment, but NO leading environmental studies recommend skipping housekeeping as part of a sustainability program. Environmental studies do recommend towel and linen reuse which hotels can implement without harming housekeepers.
The so-called “Green” program saves Marriott millions of dollars in labor costs, possibly taking advantage of customers who use the program out of sincere concern for our environment.
In addition, housekeepers report pain, injury, and difficulty cleaning dirtier rooms that are left un-serviced for days. These rooms take longer and require more chemicals to clean.
I love my job, but when my guests are encouraged to deny housekeeping services, it hurts my hours, my pay and my body. Rooms that haven’t been cleaned in days are dirty, and much harder to clean. We’re asking guests to make a better choice instead.”
– Angelita Vergara, Housekeeper at Westin Seattle Downtown